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Privacy Policy

​Introduction

The Rackle ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website and register as a member. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect


Personal Information:
When you register for our members section, we collect the following personal information:

Email address, whether you work in private practice or inhouse, your level, your practice area and your linkedin public URL if needed.  We collect this data to help with our verification that you are a practising solicitor


Usage Data:
We may also collect information on how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

 

How We Use Your Information
We use the collected information for various purposes:

  • To process and manage your registration and membership.

  • To provide and maintain our website.

  • To notify you about changes to our website or services.

  • To allow you to participate in interactive features of our website when you choose to do so.

  • To provide customer support.

  • To gather analysis or valuable information so that we can improve our website.

  • To monitor the usage of our website.

  • To detect, prevent, and address technical issues.

 

3. Legal Basis for Processing Personal Data


We rely on the following legal grounds to process your personal information:

  • Consent: We may process your data if you have given us specific consent to use your personal information in a certain way.

  • Performance of a Contract: Processing your data is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

  • Legitimate Interests: We process your data for our legitimate interests, such as to improve our services and website, except where such interests are overridden by your rights and interests.

 

4. Disclosure of Data

 

Your data is confidential we do not disclose your data to recruiters, law firms or any other third parties.  


Legal Requirements:
In some circumstances, we may be legally obliged to disclose your personal information.  We would only disclose personal data, when legally required to do so or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.

  • Protect and defend our rights or property.

  • Prevent or investigate possible wrongdoing in connection with the website.

  • Protect the personal safety of users of the website or the public.

  • Protect against legal liability.

 

5. Data Security

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You can:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Call on your right to withdraw consent.


If you wish to exercise any of the rights set out above, please send an email to admin@therackle.com

No Fee usually required


You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you.

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

8. Cookie Policy

This site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored.

How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The cookies we use:

XSRF-TOKEN

Cookie for fraud detection of calls

Session

Essential

SSR-caching

Performance cookie for rendering

24 hours

Essential

 

TS*

Cookies for attack detection

Session

Essential

 

bSession

Used for system effectiveness measurement

24 hours

Essential

 

fedops.logger.sessionId

Tracking session errors and issues (resilience)

12 months

Essential

 

_wixAB3|*

Cookie for site experiments

6 months

Essential

 

server-session-bind

Cookie for API protection

Session

Essential

 

client-session-bind

Cookie for API protection

Session

Essential

​​

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

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